Business Center Agent.

DoubleTree by Hilton Yerevan City Centre is looking for an enthusiastic and welcoming candidate for the position of Business Center Agent.

Business Center Agent is responsible for welcoming Business Center guests, preparing room setups for events and checking the equipment during the events, answering to their questions, taking care of high quality service.

 Main responsibilities:

• Organize set up process – to ensure that it is per the client’s request and based on our standards

• Organize Business center operations, checking correspondence, reviewing and making orders to the Purchasing Department

• Be responsible for appearance/cleanliness in foyer and meeting rooms

• Maintain Business center efficiency by planning and implementing layouts, and equipment procurement

• Keep the standards and procedures of Business Center, to communicate necessary adjustments to the Management before implementing

• Check the sound system and microphones so that everything works properly for the event

• Inspect equipment for damage after use and check according to the inventory list

• Always be present during important events and take care of post event process

• Track future room setup on the basis of reservations

Required Qualifications:

• Higher education

• Good knowledge of Armenian, Russian and English languages

• Good written/verbal communication and negotiation skills

• Ability to resolve all situations in a professional manner, including problematic cases

• Strong customer service and problem solving skills

• Self-starter, well organized and extremely detail-oriented

• Excellent time management and organizational skills

• Ability to manage multiple priorities, work well under pressure and effectively handle demands to prioritize responsibilities

• Strong team player, ability to collaborate with colleagues effectively

• Result-oriented and multi-tasking skills

This vacancy is open for male candidates only as it includes also some physical work.

Interested candidates are asked to e-mail their CV in English with a photo to .

In the subject line of your message, please mention “Business Center Agent”.

Please note that only shortlisted applicants will be invited to the interview.