Front Office Agent

DoubleTree by Hilton Hotel Yerevan City Centre is looking for motivated candidates to join Front Office team.

Main responsibilities:

- Greet visitors, register, and assign rooms to guests

- Provide service referrals to guests

- Manage guest complaints, requests in a professional manner

- Accept reservations by telephone or e-mail when the reservation agent is not available

- Keep records of room availability and guests' accounts

- Contact housekeeping, maintenance or other relevant staff when guests report an issue

Required qualifications:

- Higher education

- Excellent knowledge of Armenian, English and Russian

- Ability and readiness to do shift work, including night shifts

- Good communication skills

- Capacity to work under pressure, multi-tasking skills

- Enthusiasm to work with the team and in the team

- Good knowledge of MS office

Interested candidates are welcome to e-mail their CV in English to .

In the subject line of your message, please mention FO Agent.

Please, be informed, that only shortlisted applicants will be invited to the interview.