DoubleTree by Hilton Hotel Yerevan City Centre is looking for motivated candidates to join Front Office team.
Main responsibilities:
- Greet visitors, register, and assign rooms to guests
- Provide service referrals to guests
- Manage guest complaints, requests in a professional manner
- Accept reservations by telephone or e-mail when the reservation agent is not available
- Keep records of room availability and guests' accounts
- Contact housekeeping, maintenance or other relevant staff when guests report an issue
Required qualifications:
- Higher education
- Excellent knowledge of Armenian, English and Russian
- Ability and readiness to do shift work, including night shifts
- Good communication skills
- Capacity to work under pressure, multi-tasking skills
- Enthusiasm to work with the team and in the team
- Good knowledge of MS office
Interested candidates are welcome to e-mail their CV in English to .
In the subject line of your message, please mention FO Agent.
Please, be informed, that only shortlisted applicants will be invited to the interview.