-Monitor IT systems
-Work with monitoring/alerting systems, troubleshoot and solve arising issues with engaging other teams if needed
-Act rapidly in critical situations, handling multiple alerts simultaneously.
-Be able to ensure high availability and SLAs
-Control the accuracy of responses to all received claims and problems from clients
-Manage, track, report, and process assigned tickets daily and across shifts
-Redirect problems to the appropriate departments
-Create reports and ensure proper workflow
-Work in a x7 team, with day and night shifts
-Work with monitoring/alerting systems, troubleshoot and solve arising issues with engaging other teams if needed
-Act rapidly in critical situations, handling multiple alerts simultaneously.
-Be able to ensure high availability and SLAs
-Control the accuracy of responses to all received claims and problems from clients
-Manage, track, report, and process assigned tickets daily and across shifts
-Redirect problems to the appropriate departments
-Create reports and ensure proper workflow
-Work in a x7 team, with day and night shifts
-Good written and verbal communication skills in English
-Good knowledge and hands-on experience in Windows and Linux Servers
-Troubleshooting and customer service skills
-Strong analytical and organizational skills, with passionate attention to detail
-Ability to multi-task, prioritizing multiple objectives and initiatives
-Bachelor degree in Computer Science, Engineering or in other related areas
-Good knowledge and hands-on experience in Windows and Linux Servers
-Troubleshooting and customer service skills
-Strong analytical and organizational skills, with passionate attention to detail
-Ability to multi-task, prioritizing multiple objectives and initiatives
-Bachelor degree in Computer Science, Engineering or in other related areas
Այլ աշխատանքներ
Evolution
Shuffler
Ադամիում ՍՊԸ
Հաշվետար
Wise Law Firm
Senior Corporate Lawyer
Evolution
Տեխնիկական սպասարկման մասնագետ
Wise Law Firm
Corporate Lawyer
Evolution
Uniform Specialist
Parking Food
Առաքիչ
Կեյտերինբուրգ Սերվիս ՍՊԸ
Հրուշակագործ-Խմորի մասնագետ
Ադամիում ՍՊԸ
Գրաֆիկ դիզայներ
