-Monitor IT systems
-Work with monitoring/alerting systems, troubleshoot and solve arising issues with engaging other teams if needed
-Act rapidly in critical situations, handling multiple alerts simultaneously.
-Be able to ensure high availability and SLAs
-Control the accuracy of responses to all received claims and problems from clients
-Manage, track, report, and process assigned tickets daily and across shifts
-Redirect problems to the appropriate departments
-Create reports and ensure proper workflow
-Work in a x7 team, with day and night shifts
-Work with monitoring/alerting systems, troubleshoot and solve arising issues with engaging other teams if needed
-Act rapidly in critical situations, handling multiple alerts simultaneously.
-Be able to ensure high availability and SLAs
-Control the accuracy of responses to all received claims and problems from clients
-Manage, track, report, and process assigned tickets daily and across shifts
-Redirect problems to the appropriate departments
-Create reports and ensure proper workflow
-Work in a x7 team, with day and night shifts
-Good written and verbal communication skills in English
-Good knowledge and hands-on experience in Windows and Linux Servers
-Troubleshooting and customer service skills
-Strong analytical and organizational skills, with passionate attention to detail
-Ability to multi-task, prioritizing multiple objectives and initiatives
-Bachelor degree in Computer Science, Engineering or in other related areas
-Good knowledge and hands-on experience in Windows and Linux Servers
-Troubleshooting and customer service skills
-Strong analytical and organizational skills, with passionate attention to detail
-Ability to multi-task, prioritizing multiple objectives and initiatives
-Bachelor degree in Computer Science, Engineering or in other related areas
Այլ աշխատանքներ
Ադամիում ՍՊԸ
Շուկայի վերահսկողության մասնագետ
Evolution
Live Խաղավար
Ադամիում ՍՊԸ
Հաշվապահ
ՀՀ-ում Հորդանանի Թագավորության Պատվո Հյուպատոսարան
Consulate Officer at the Honorary C...
Architectum
Ճարտարապետ
Գրանդ Մաստեր
ՀՉՍ և Ա ինժեներ
Evolution
Game Presenter-Morning Shift
Սթեյջ Սթայլ ՍՊԸ
2D և 3D Դիզայներ
Evolution
Game Presenter-Night Shift
