Ocean Import Operator required for MW UK Office

Job description:

Job Title: Internal Rates/Pricing Assistant - MW UK
Job Type: Full Time 8 hours per working day (Mon-Fri) – working hours to match UK Office
Job Status: Permanent (Subject to 3-month probationary period)

Location: Back Office - Yerevan, Armenia

We are looking to recruit an experienced, hard-working Ocean Import Clerk to join our UK import team. The role of an imports operator is to ensure that the activity between our suppliers, agents, and customers runs as smoothly as possible.

This position will require the successful individual to process bookings, arrange imports from all over the world and build relationships with agents and customers.

It will be required for the employee to complete customs entries in compliance with HMRC regulations, manage deliveries and assist in agents and customer quotations.

Full training will be provided on using our in-house systems.

Job responsibilities

Daily Tasks:

• Manage and execute multi-modal freight import services
• Working within Sea Freight LCL + FCL
• Collecting all the correct documentation and ensuring payments have cleared prior to release/delivery of cargo
• Liaison at all levels with carriers, service providers, agents, clients, and customers
• Ensure all freight operations are within contractual SLA’s and KPI limits
• Liaison with agents, client’s dedicated Supply Chain Controllers, Managers, and day-day staff
• Maximize revenue for the company and maintain internal service level agreements
• Co-operate with other teams to ensure cost and revenue are processed accurately and on time

Required qualifications

Key Requirements

• Excellent English Oral & Written skills․
• Ability to work independently and manage multiple deadlines
• Skilled written and spoken communication.
• Excellent customer service skills and meticulous attention to detail.

Required candidate level: Junior

Additional information