Rental agent

Responsibility

- dealing with customer enquiries about the availability and cost of vehicles

- taking bookings and explaining the terms of rental or leasing agreements

- completing paperwork with the customer and taking payments

- showing customers to their vehicle and pointing out any bumps, scrapes or special features

- checking mileage and inspecting for damage when vehicles are returned

- providing ongoing service and sales support, if you deal with regular business leasing accounts

- working to resolve overdue car rentals

- handling clients' questions or complaints

- explain the controls of the rental cars to customers and provide them with directions and tourist information when necessary

- check returned cars to log kilometres travelled and for any damage, enter details into a computer and present final accounts to customers

- note any car problems encountered by customers and follow up with appropriate action

- arrange for cars to be cleaned and refueled, ready for the next customer

- arrange for cars to be ready for customers at the rental office or delivered to their hotels or places of business

- are usually required to work shifts, including weekends and non working hours, and especially at airports

REQUIRED QUALIFICATIONS

- Strong verbal and written communication skills in English and in Russian language;

- Excellent customer service skills,

- Presence of driving license,

- Effective problem-solving, decision-making skills,

- Excellent organizational and communication skills,

- High sense of responsibility and attention to details.

To apply, send resumes to with "Rental agent - TheJobs.am" in the title field